Budapest Post

Cum Deo pro Patria et Libertate
Budapest, Europe and world news

Post Office scandal: Ex-manager's 'skin turned grey' from stress

Post Office scandal: Ex-manager's 'skin turned grey' from stress

A former sub-postmistress has told an inquiry she ended up having a "complete breakdown" after faulty accounting software wrongly made it seem like she was stealing.

Wendy Martin, who ran a post office in York, said the faulty Horizon system "devastated" her health and finances.

The IT issues led to accounting errors at hundreds of UK post offices.

Earlier, MPs urged ministers to sort compensation for all sub-postmasters wrongly accused of theft.

Ms Martin, who only ran her branch for 20 months, told a public inquiry on Thursday she resorted to videoing herself cashing up, in order to show that she wasn't fiddling the figures, as the Horizon system suggested.

"My worst discrepancy one day was over £30,000," she said, adding that this was an amount she would effectively owe the Post Office. "It was awful."

'Turn it off and on again'


The former sub-postmistress said how she called the Horizon software helpline daily as her modem continually lost connection. Ms Martin said she was repeatedly told to unplug everything and turn it on again.

She said she then noticed that accounting discrepancies would occur at the same times as the loss of connection.

At the time, she closed her branch and refused to re-open until someone from Post Office headquarters addressed the issues with her computer system. Ms Martin told how she was shouted at on the phone by a senior member of the Post Office and told to re-open, which she refused to do.

Ms Martin's witness statement came on the day a Parliamentary Committee said the government needs to work faster to make sure all sub-postmasters wrongly accused of theft receive adequate compensation.

The Business Committee has been looking at ways to speed up the compensation process, in parallel to the ongoing public inquiry into the scandal.

Unlike many others involved in the scandal she was not prosecuted, neither was her contract terminated, but Ms Martin shut the branch after deciding she was fighting a losing battle.

'A shade of grey'


Describing suffering a breakdown as a result of the problems she was facing at work, Ms Martin said she "just couldn't do it anymore".

"I'd gone to a shade of grey that a human shouldn't be," she added, referring to kidney and liver issues that she suffered during her time at the branch.

She said the rumours of her stealing pushed her to the point of wearing no make-up so that "people could see how ill I looked".

Ms Martin is furious that she has lost so much financially: "I've lost my business… I'm in debt now until I'm in my mid-70s… I've lost the money I invested in my business. I've lost my retirement."

'Heart attack at 33'
Father of five Mohammed Amir told an inquiry he believes his heart attack at age 33 was due to stress


Another sub-postmaster told the inquiry he blames the Post Office for stress which led him to have a heart attack at just 33.

Mohammed Amir, from Bolton, said at the time he was otherwise healthy - a regular gym-goer, sports coach and had quit smoking.

"It's been 14 years since I had that episode - I didn't realise it was because of all this… I do blame Post Office for causing that," he told the inquiry.

Mr Amir estimated the shortfalls across his branches totalled £130,000.

"I couldn't understand why, when we'd left the office in the evening, the accounts would be different the next day. We'd be there until late in the evening, after we'd closed at half past five, trying to work out what has happened.

"I was convinced it was the system but couldn't prove it," he said.

No action was taken against Mr Amir - but he was part of the 555 sub-postmasters who won a settlement in 2019.

72 sub-postmasters and mistresses celebrated the quashing of their convictions last April


Between 2000 and 2014, more than 700 sub-postmasters and mistresses were accused of theft, fraud and false accounting in the most widespread miscarriage of justice in British legal history. A total of 72 have had their names cleared so far.

The inquiry is expected to run for the rest of this year. The software was developed by Japanese company Fujitsu.

The Post Office has previously said it is "sincerely sorry for the impact of the Horizon scandal on the lives of victims and their families and we are in no doubt about the human cost".

"In addressing the past, our first priority is that full, fair and final compensation is provided and we are making good progress," it added.

AI Disclaimer: An advanced artificial intelligence (AI) system generated the content of this page on its own. This innovative technology conducts extensive research from a variety of reliable sources, performs rigorous fact-checking and verification, cleans up and balances biased or manipulated content, and presents a minimal factual summary that is just enough yet essential for you to function as an informed and educated citizen. Please keep in mind, however, that this system is an evolving technology, and as a result, the article may contain accidental inaccuracies or errors. We urge you to help us improve our site by reporting any inaccuracies you find using the "Contact Us" link at the bottom of this page. Your helpful feedback helps us improve our system and deliver more precise content. When you find an article of interest here, please look for the full and extensive coverage of this topic in traditional news sources, as they are written by professional journalists that we try to support, not replace. We appreciate your understanding and assistance.
Newsletter

Related Articles

0:00
0:00
Close
Woman Receives Gift Card for Christmas – Discovers It Is ‘Worth’ 63,000,000,000,000,000 Pounds
United Nations Calls for Global Action Against Disinformation and Hate Speech Online
Tucker Carlson warns of an inevitable clash in Western societies over mass migration
OpenAI CEO Sam Altman praises the rapid progress of Chinese tech companies.
Poland's President Karol Nawrocki ENDS support for Ukrainian citizens:
Italy's PM Giorgia Meloni highlights record employment and economic growth
Chancellor Friedrich Merz Re-elected as CDU Leader, Opposes AfD Influence
Trump Directs Government to Release UFO and Alien Information
Trump Signs Global 10% Tariffs on Imports
UK Government Considers Law to Remove Prince Andrew from Royal Line of Succession
Two teens arrested in France for alleged terror plot.
US Supreme Court Voids Trump’s Emergency Tariff Plan, Reshaping Trade Power and Fiscal Risk
Greek Prime Minister Kyriakos Mitsotakis advocates for a ban on minors using social media.
Meanwhile in Time Square, NYC One of the most famous landmarks
Jensen Huang just told the story of how Elon Musk became NVIDIA’s very first customer for their powerful AI supercomputer
Former British Prince Andrew Arrested on Suspicion of Misconduct in Public Office
Former President Yoon Suk Yeol Sentenced to Life in Prison for Abuse of Authority
Unitree Robotics founder Wang Xingxing showcases future robot deployment during Spring Festival Gala.
German Chancellor Friedrich Merz calls for real name use on social media.
Italian Police Arrest Man After Alleged Attempt to Abduct Toddler at Bergamo Supermarket, Child Hospitalised With Fractured Femur
British Tourist Arrested at Hong Kong Airport After Meltdown and Vandalism
European Commission Plans Purchase Incentives Limited to Vehicles Manufactured Largely in the EU
French District of Pas-de-Calais Introduces Immediate License Suspension for Drivers Using Mobile Phones
Volkswagen Targets €60 Billion in Cost Reductions as Sales Decline and Global Pressures Intensify
Eighty-Year-Old Lottery Winner Sentenced to 16.5 Years for Drug Trafficking
Rubio Calls for Sweeping U.N. Reform, Saying It Has Failed to End Wars in Gaza and Ukraine
10,000 Condoms Distributed at Winter Olympics 2026 Athlete Village Depleted Within 72 Hours
Poland's President Advocates for Evaluating Independent Nuclear Weapons Development
Mayor of Serdobsk in Russia’s Penza Region Resigns After Housing Certificates Granted to Migrant Family Trigger Public Outcry
China’s EV Makers Face Mandatory Return to Physical Buttons and Door Handles in Driver-Distraction Safety Overhaul
UK Green Party Considering Proposal to Legalize Heroin for an Inclusive Society
OpenAI and DeepCent Superintelligence Race: Artificial General Intelligence and AI Agents as a National Security Arms Race
We will protect them from the digital Wild West.’ Another country will ban social media for under-16s
Heineken announces cut of 6,000 jobs due to declining beer demand
Apple iPhone Lockdown Mode blocks FBI data access in journalist device seizure
Belgium: Man Charged with Rape After Faking Payment to Sex Worker
KPMG Urges Auditor to Relay AI Cost Savings
Canada Opens First Consulate in Greenland Amid Rising Geopolitical Tensions
China unveils plans for a 'Death Star' capable of launching missile strikes from space
Investigation Launched at Winter Olympics Over Ski Jumpers Injecting Hyaluronic Acid
U.S. State Department Issues Urgent Travel Warning for Citizens to Leave Iran Immediately
Wall Street Erases All Gains of 2026; Bitcoin Plummets 14% to $63,000
Eighty-one-year-old man in the United States fatally shoots Uber driver after scam threat
Political Censorship: French Prosecutors Raid Musk’s X Offices in Paris
AI Invented “Hot Springs” — Tourists Arrived and Were Shocked
France Begins Phasing Out Zoom and Microsoft Teams to Advance Digital Sovereignty
Tech Market Shifts and AI Investment Surge Drive Global Innovation and Layoffs
Global Shifts in War, Trade, Energy and Security Mark Major International Developments
Markets Jolt as AI Spending, US Policy Shifts, and Global Security Moves Drive New Volatility
Tesla Ends Model S and X Production and Sends $2 Billion to xAI as 2025 Revenue Declines
×