Budapest Post

Cum Deo pro Patria et Libertate
Budapest, Europe and world news

Facebook and Google 'failed to remove scam adverts'

Facebook and Google 'failed to remove scam adverts'

Facebook and Google failed to remove online scam adverts after fraud victims reported them, according to consumer watchdog Which?

Google had failed to remove 34% of the scam adverts reported to it, compared with 26% at Facebook, the study indicated.

Both companies said they removed fraudulent adverts, which are banned on their platforms.

But Which? said a more proactive approach was needed.

The report also found:

*  15% of those surveyed had fallen victim to a scam advert and reported it

*  of these, 27% had been on Facebook and 19% on Google

*  43% of victims did not report the scam to the technology companies

On Facebook, the biggest reason people did not report the scam was they doubted anything would be done.

On Google, it was because the victim did not know how to report the scam. Which? researchers said Google’s reporting process was complex and unclear.

Warn consumers


“The combination of inaction from online platforms when scam ads are reported, low reporting levels by scam victims and the ease with which advertisers can post new fraudulent adverts even after the original ad has been removed suggests that online platforms need to take a far more proactive approach to prevent fraudulent content from reaching potential victims in the first place,” Which? said.

And it has launched a free scam-alert service to warn consumers of the latest tactics used by fraudsters.

“There is no doubt that tech giants, regulators and the government need to go to greater lengths to prevent scams from flourishing,” Adam French, consumer rights expert at Which?, said.

“Online platforms must be given a legal responsibility to identify, remove and prevent fake and fraudulent content on their sites… and the government needs to act now.”

Violating policies


A Facebook representative said: "Fraudulent activity is not allowed on Facebook and we have taken action on a number of pages reported to us by Which?”

Google, meanwhile, said it had removed or blocked more than 3.1 billion ads for violating policies.

"We're constantly reviewing ads, sites and accounts to ensure they comply with our policies,” the company added.

"We have strict policies that govern the kinds of ads that we allow to run on our platform.

"We enforce those policies vigorously -, and if we find ads that are in violation, we remove them.

"We utilise a mix of automated systems and human review to enforce our policies."


There are so many rules governing what you can advertise on radio, television and in print that by comparison the internet is a Wild West.

Facebook and Google do have rules about what can and cannot be advertised on their platforms - but they are businesses of scale and it would cost them money to check every ad before it goes live.

So they don't bother.

Reactive moderation is a game of whack-a-mole that leaves consumers vulnerable to scams on platforms they think are trustworthy.

On top of that, a third of the victims surveyed by Which? said they did not bother reporting scam ads because they thought Facebook would not remove them.

And they are right to be sceptical.

Face regulation


On Facebook and Instagram, one company has been using videos and photos of me to sell a face mask it claims I am modelling - but that is impossible because I made the face mask myself.

Facebook lets you report an ad as "misleading" but does not allow you to explain why - and since the company in question is selling some sort of face mask, its moderators let the ad stay up for weeks.

Google, meanwhile, does not let you know whether it has taken any action on your report - and its ads remain littered with companies that break the search giant's own rules.

Little wonder consumer groups are now asking for the technology giants to face regulation.


Reporter Dan Whitworth was phoned by a fraudster and managed to record the call


AI Disclaimer: An advanced artificial intelligence (AI) system generated the content of this page on its own. This innovative technology conducts extensive research from a variety of reliable sources, performs rigorous fact-checking and verification, cleans up and balances biased or manipulated content, and presents a minimal factual summary that is just enough yet essential for you to function as an informed and educated citizen. Please keep in mind, however, that this system is an evolving technology, and as a result, the article may contain accidental inaccuracies or errors. We urge you to help us improve our site by reporting any inaccuracies you find using the "Contact Us" link at the bottom of this page. Your helpful feedback helps us improve our system and deliver more precise content. When you find an article of interest here, please look for the full and extensive coverage of this topic in traditional news sources, as they are written by professional journalists that we try to support, not replace. We appreciate your understanding and assistance.
Newsletter

Related Articles

0:00
0:00
Close
Trump Called Viktor Orbán: "Why Are You Using the Veto"
Horror in the Skies: Plane Engine Exploded, Passengers Sent Farewell Messages
AI in Policing: Draft One Helps Speed Up Reports but Raises Legal and Ethical Concerns
Shame in Norway: Crown Princess’s Son Accused of Four Rapes
Apple Begins Simultaneous iPhone 17 Production in India and China
A Robot to Give Birth: The Chinese Announcement That Shakes the World
Finnish MP Dies by Suicide in Parliament Building
Outrage in the Tennis World After Jannik Sinner’s Withdrawal Storm
Class Action Lawsuit Against Volkswagen: Steering Wheel Switches Cause Accidents
UK Government Tries to Sue 4chan for Breaching Online Safety Act
Dogfights in the Skies: Airbus on Track to Overtake Boeing and Claim Aviation Supremacy
Tim Cook Promises an AI Revolution at Apple: "One of the Most Significant Technologies of Our Generation"
Are AI Data Centres the Infrastructure of the Future or the Next Crisis?
Miles Worth Billions: How Airlines Generate Huge Profits
Cambridge Dictionary Adds 'Skibidi,' 'Delulu,' and 'Tradwife' Amid Surge of Online Slang
Zelenskyy Returns to White House Flanked by European Allies as Trump Pressures Land-Swap Deal with Putin
The CEO Who Replaced 80% of Employees for the AI Revolution: "I Would Do It Again"
"Every Centimeter of Your Body Is a Masterpiece": The Shocking Meta Document Revealed
Character.ai Bets on Future of AI Companionship
China Ramps Up Tax Crackdown on Overseas Investments
Japanese Office Furniture Maker Expands into Bomb Shelter Market
Intel Shares Surge on Possible U.S. Government Investment
Hurricane Erin Threatens U.S. East Coast with Dangerous Surf
EU Blocks Trade Statement Over Digital Rule Dispute
EU Sends Record Aid as Spain Battles Wildfires
Beijing is moving into gold and other assets, diversifying away from the dollar
China Requires Data Centres to Source Majority of AI Chips Locally, For Technological Sovereignty
Escalating Clashes in Serbia as Anti-Government Protests Spread Nationwide
Category 5 Hurricane in the Caribbean: 'Catastrophic Storm' with Winds of 255 km/h
Trump Backs Putin’s Land-for-Peace Proposal Amid Kyiv’s Rejection
Digital Humans Move Beyond Sci-Fi: From Virtual DJs to AI Customer Agents
YouTube will start using AI to guess your age. If it’s wrong, you’ll have to prove it
Jellyfish Swarm Triggers Shutdown at Gravelines Nuclear Power Station in Northern France
OpenAI’s ‘PhD-Level’ ChatGPT 5 Stumbles, Struggles to Even Label a Map
Zelenskyy to Visit Washington after Trump–Putin Summit Yields No Agreement
High-Stakes Trump-Putin Summit on Ukraine Underway in Alaska
The World Economic Forum has cleared Klaus Schwab of “material wrongdoing” after a law firm conducted a review into potential misconduct of the institution’s founder
A Computer That Listens, Sees, and Acts: What to Expect from Windows 12
Bitcoin hits $123,000
Southwest Airlines Apologizes After 'Accidentally Forgetting' Two Blind Passengers at New Orleans Airport and Faces Criticism Over Poor Service for Passengers with Disabilities
United States Sells Luxury Yacht Amadea, Valued at Approximately $325 Million, in First Sale of a Seized Russian Yacht Since the Invasion of Ukraine
Russian Forces Advance on Donetsk Front, Cutting Key Supply Routes Near Pokrovsk
It’s Not the Algorithm: New Study Claims Social Networks Are Fundamentally Broken
Sixty-Year-Old Claims: “My Biological Age Is Twenty-One.” Want the Same? Remember the Name Spermidine
Saudi Arabia accelerates renewables to curb domestic oil use
The Billion-Dollar Inheritance and the Death on the Railway Tracks: The Scandal Shaking Europe
World’s Cleanest Countries 2025 Ranked by Air, Water, Waste, and Hygiene Standards
Denmark Revives EU ‘Chat Control’ Proposal for Encrypted Message Scanning
Perplexity makes unsolicited $34.5 billion all-cash offer for Google’s Chrome browser
Cristiano Ronaldo and Georgina Rodríguez announce engagement
×