Survey Reveals: The More Technology at Work, the Worse Employees Feel
According to a new study, workplaces that incorporate more types of new technologies tend to have workers who feel worse about their jobs.
Furthermore, the introduction of some tools could also raise legal concerns.
The Institute for the Future of Work conducted a survey with over 6,000 participants to explore how the emergence of new technologies, such as robots or software utilizing artificial intelligence, affects people's quality of life at work. The findings revealed that employees exposed to a higher amount of these technologies reported a decrease in life quality.
In contrast, traditional tools such as laptops, tablets, or chat programs generally had a less negative impact on well-being, as summarized by _The Guardian_.
While the authors did not directly examine the causes, they emphasized that their findings align with previous research indicating that "such technologies could exacerbate workplace uncertainty, increase workload, make work monotonous, essentially strip it of meaning, and lead to feelings of loss of control and autonomy." This, in turn, deteriorates the overall well-being of employees, the organization stressed.
Experts at Goldman Sachs in 2023 predicted that the widespread adoption of generative artificial intelligence could result in the loss of around 300 million jobs worldwide by 2030, with many roles undergoing radical transformation.
Magdalena Soffia, the lead author of the study, suggested that the issue may not necessarily lie with the technologies themselves but rather how they are implemented. Thus, managerial decisions regarding the manner of introduction and the quality of education can determine whether employees perceive new technologies as positive or negative.
The researchers also highlighted that the use of technologies such as tracking smartwatches could not only lead to a decline in quality of life but also pose legal concerns by allowing continuous monitoring of employees. This means that individuals could not escape their employer's surveillance, even during lunch breaks or trips to the restroom.
The Institute for the Future of Work conducted a survey with over 6,000 participants to explore how the emergence of new technologies, such as robots or software utilizing artificial intelligence, affects people's quality of life at work. The findings revealed that employees exposed to a higher amount of these technologies reported a decrease in life quality.
In contrast, traditional tools such as laptops, tablets, or chat programs generally had a less negative impact on well-being, as summarized by _The Guardian_.
While the authors did not directly examine the causes, they emphasized that their findings align with previous research indicating that "such technologies could exacerbate workplace uncertainty, increase workload, make work monotonous, essentially strip it of meaning, and lead to feelings of loss of control and autonomy." This, in turn, deteriorates the overall well-being of employees, the organization stressed.
Experts at Goldman Sachs in 2023 predicted that the widespread adoption of generative artificial intelligence could result in the loss of around 300 million jobs worldwide by 2030, with many roles undergoing radical transformation.
Magdalena Soffia, the lead author of the study, suggested that the issue may not necessarily lie with the technologies themselves but rather how they are implemented. Thus, managerial decisions regarding the manner of introduction and the quality of education can determine whether employees perceive new technologies as positive or negative.
The researchers also highlighted that the use of technologies such as tracking smartwatches could not only lead to a decline in quality of life but also pose legal concerns by allowing continuous monitoring of employees. This means that individuals could not escape their employer's surveillance, even during lunch breaks or trips to the restroom.
Translation:
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