Budapest Post

Cum Deo pro Patria et Libertate
Budapest, Europe and world news

The people fighting viral fakes from their sofas

Social media companies are struggling to contain a wave of coronavirus misinformation. Into the breach have stepped volunteers who are fighting to stop rumours, bad advice and conspiracy theories from going viral.

Rachael Hogg is currently juggling her busy job as a project manager and teaching her nine-year-old from her home in the market town of Morpeth, about 15 miles north of Newcastle.

But if that wasn't enough, each day she's also deleting as many as 50 misleading posts about coronavirus from the local Facebook group she runs.


Information frontline volunteers

Morpeth Matters has 22,000 members - substantially more than the actual population of the town. The group's numbers are swelled by former residents and people from surrounding villages who turn to Facebook for local info.

"The group has been overwhelmed with scaremongering, speculation about what's in the supermarkets, conspiracy theories and misleading posts," Rachael explains after a long day of home-schooling and work around her kitchen table.

In normal times she'd be out socialising with friends or performing official business - she's a town councillor. But at the moment she's spending what she calls "an unhealthy amount of time" online.

"Somebody once said to me, if it's on Morpeth Matters, it must be true," she says. "I think people are more likely to believe what's posted in local Facebook groups, because it seems to come from within their community."

Rachael has had to reject false posts about tanks on the streets of Newcastle, untrustworthy information about how the virus is spread and a questionable post attributed to an unnamed "NHS worker". That post contained a mix of accurate information and potentially panic-inducing phrases ("do not leave home for bread or anything!") that do not align with current guidelines.

Rachael says misleading information online has caused people in the town to rush out to supermarkets, panic their neighbours and inundate local schools with phone calls.


Social media problems

Volunteer moderators like Rachael have stepped in as staffing at the big social media companies has been hit by coronavirus.

Facebook says it's operating with a "reduced and remote workforce", so it is prioritising investigating the most harmful content.

Similarly, YouTube and Twitter are relying less on human moderators and more on automated flagging tools and artificial intelligence.

Apps 'need dedicated fake coronavirus news button'
Social giants police web with AI as staff sent home


Worry in Walthamstow

Waqas Hussain, who was born and raised in Walthamstow in north-east London, is an accountant with four children. He's also a moderator of Walthamstow Residents NEWS, which has more than 28,000 members.

"Misleading posts are deleted and the debunking is posted," he says. "No fake news allowed."

Waqas says he feels "a sense of duty to ensure only factual information gets published", and so he investigates posts in a way that's not dissimilar to professional fact-checkers.

"I will spend some time looking up the facts and then do a long post about it. There is all sorts [of bad information] - posts about the seriousness of coronavirus, shops being fined and links from unscrupulous websites. All such posts are deleted as soon as I see them."

That includes YouTube videos being shared about a conspiracy theory which falsely links 5G to coronavirus. Proponents of the theory have been behind a rash of attacks on mobile phone infrastructure.

In between rounds of board games with his children, Waqas recently investigated a photo of a fake message claiming to be from the government and threatening fines if people leave their homes, even for essential goods. It too got deleted.


Scaremongering in Swindon

Another Facebook group, Swindon Community Notice Board, has more than 18,000 members.

It might have become a hotbed of misinformation were it not for its moderators, Debra Collins and Graham Stobbs. They say they reject around 150 misleading posts every single day.

The 49-year-olds usually run music events together. Army veteran Graham, who has post-traumatic stress disorder, is particularly busy since he's using his exercise time to train for a kayak challenge to raise money for a mental health charity.

But at the moment, Debra and Graham say they are distracted "all day every day" by the group. Thousands of members have joined since the start of the pandemic.

"We work closely with our local authority and local MPs to ensure there is consistent and correct information shared," Debra says.

A lot of the posts they reject are scaremongering "from non-official sources which later turned out to be fake news," she says.

A similar thing is happening in a local Facebook group in Stoke-on-Trent.

A medical receptionist, who runs the group but asked not to be named because of her job, told BBC News that she's been stopping misleading medical information from reaching the rest of the group.

"One post encouraged everyone to try and get hold of inhalers used by asthma sufferers to combat the virus. This puts horrendous pressure on the NHS as patients call us requesting inhalers that are not only useless, but they are not entitled to be prescribed."

A local GP surgery in the area even had to issue a statement because of the number of people contacting them after hearing false news on Facebook about fictional coronavirus "rescue packs".

In a crisis like this one, some people are trying to pitch in wherever they can - including in the fight against online misinformation.

AI Disclaimer: An advanced artificial intelligence (AI) system generated the content of this page on its own. This innovative technology conducts extensive research from a variety of reliable sources, performs rigorous fact-checking and verification, cleans up and balances biased or manipulated content, and presents a minimal factual summary that is just enough yet essential for you to function as an informed and educated citizen. Please keep in mind, however, that this system is an evolving technology, and as a result, the article may contain accidental inaccuracies or errors. We urge you to help us improve our site by reporting any inaccuracies you find using the "Contact Us" link at the bottom of this page. Your helpful feedback helps us improve our system and deliver more precise content. When you find an article of interest here, please look for the full and extensive coverage of this topic in traditional news sources, as they are written by professional journalists that we try to support, not replace. We appreciate your understanding and assistance.
Newsletter

Related Articles

0:00
0:00
Close
United Nations Calls for Global Action Against Disinformation and Hate Speech Online
Tucker Carlson warns of an inevitable clash in Western societies over mass migration
OpenAI CEO Sam Altman praises the rapid progress of Chinese tech companies.
Poland's President Karol Nawrocki ENDS support for Ukrainian citizens:
Italy's PM Giorgia Meloni highlights record employment and economic growth
Chancellor Friedrich Merz Re-elected as CDU Leader, Opposes AfD Influence
Trump Directs Government to Release UFO and Alien Information
Trump Signs Global 10% Tariffs on Imports
UK Government Considers Law to Remove Prince Andrew from Royal Line of Succession
Two teens arrested in France for alleged terror plot.
US Supreme Court Voids Trump’s Emergency Tariff Plan, Reshaping Trade Power and Fiscal Risk
Greek Prime Minister Kyriakos Mitsotakis advocates for a ban on minors using social media.
Meanwhile in Time Square, NYC One of the most famous landmarks
Jensen Huang just told the story of how Elon Musk became NVIDIA’s very first customer for their powerful AI supercomputer
Former British Prince Andrew Arrested on Suspicion of Misconduct in Public Office
Former President Yoon Suk Yeol Sentenced to Life in Prison for Abuse of Authority
Unitree Robotics founder Wang Xingxing showcases future robot deployment during Spring Festival Gala.
German Chancellor Friedrich Merz calls for real name use on social media.
Italian Police Arrest Man After Alleged Attempt to Abduct Toddler at Bergamo Supermarket, Child Hospitalised With Fractured Femur
British Tourist Arrested at Hong Kong Airport After Meltdown and Vandalism
European Commission Plans Purchase Incentives Limited to Vehicles Manufactured Largely in the EU
French District of Pas-de-Calais Introduces Immediate License Suspension for Drivers Using Mobile Phones
Volkswagen Targets €60 Billion in Cost Reductions as Sales Decline and Global Pressures Intensify
Eighty-Year-Old Lottery Winner Sentenced to 16.5 Years for Drug Trafficking
Rubio Calls for Sweeping U.N. Reform, Saying It Has Failed to End Wars in Gaza and Ukraine
10,000 Condoms Distributed at Winter Olympics 2026 Athlete Village Depleted Within 72 Hours
Poland's President Advocates for Evaluating Independent Nuclear Weapons Development
Mayor of Serdobsk in Russia’s Penza Region Resigns After Housing Certificates Granted to Migrant Family Trigger Public Outcry
China’s EV Makers Face Mandatory Return to Physical Buttons and Door Handles in Driver-Distraction Safety Overhaul
UK Green Party Considering Proposal to Legalize Heroin for an Inclusive Society
OpenAI and DeepCent Superintelligence Race: Artificial General Intelligence and AI Agents as a National Security Arms Race
We will protect them from the digital Wild West.’ Another country will ban social media for under-16s
Heineken announces cut of 6,000 jobs due to declining beer demand
Apple iPhone Lockdown Mode blocks FBI data access in journalist device seizure
Belgium: Man Charged with Rape After Faking Payment to Sex Worker
KPMG Urges Auditor to Relay AI Cost Savings
Canada Opens First Consulate in Greenland Amid Rising Geopolitical Tensions
China unveils plans for a 'Death Star' capable of launching missile strikes from space
Investigation Launched at Winter Olympics Over Ski Jumpers Injecting Hyaluronic Acid
U.S. State Department Issues Urgent Travel Warning for Citizens to Leave Iran Immediately
Wall Street Erases All Gains of 2026; Bitcoin Plummets 14% to $63,000
Eighty-one-year-old man in the United States fatally shoots Uber driver after scam threat
Political Censorship: French Prosecutors Raid Musk’s X Offices in Paris
AI Invented “Hot Springs” — Tourists Arrived and Were Shocked
France Begins Phasing Out Zoom and Microsoft Teams to Advance Digital Sovereignty
Tech Market Shifts and AI Investment Surge Drive Global Innovation and Layoffs
Global Shifts in War, Trade, Energy and Security Mark Major International Developments
Markets Jolt as AI Spending, US Policy Shifts, and Global Security Moves Drive New Volatility
Tesla Ends Model S and X Production and Sends $2 Billion to xAI as 2025 Revenue Declines
Starmer Signals UK Push for a More ‘Sophisticated’ Relationship With China in Talks With Xi
×