Budapest Post

Cum Deo pro Patria et Libertate
Budapest, Europe and world news

Google chief: I disclose smart speakers to guests

Rick Osterloh suggests house guests have the right to know smart speakers are in use before entering.

It's an admission that appears to have caught Google's devices chief by surprise.

After being challenged as to whether homeowners should tell guests smart devices - such as a Google Nest speaker or Amazon Echo display - are in use before they enter the building, he concludes that the answer is indeed yes.

"Gosh, I haven't thought about this before in quite this way," Rick Osterloh begins.

"It's quite important for all these technologies to think about all users we have to consider all stakeholders that might be in proximity."


And then he commits.

"Does the owner of a home need to disclose to a guest? I would and do when someone enters into my home, and it's probably something that the products themselves should try to indicate."

To be fair to Google, it hasn't completely ignored matters of 21st Century privacy etiquette until now.

As Mr Osterloh points out, its Nest cameras shine an LED light when they are in record mode, which cannot be overridden.

But the idea of having to run around a home unplugging or at least restricting the capabilities of all its voice- and camera-equipped kit if a visitor objects is quite the ask.

The concession came at the end of one-on-one interview given to BBC News to mark the launch of Google's Pixel 4 smartphones, a new Nest smart speaker and other products.

The conversation below has been edited for clarity and brevity.

The new Pixel phones have two cameras on their rear for the first time. But is there a risk consumers say: "The new iPhone and Galaxy S10 have three and some others have four. I'm just going to go with the ones that have more because two doesn't sound that great"?

Users are very sophisticated now about their phone purchases.

They study them. They'll read the reviews. You're going to live with them for two, three or four years.

A lot of people remember from just a couple of years ago, where all the OEMs [original equipment manufacturers] were touting things such as: "We have eight cores in our device, so it's super-fast."

And then they realised the actual practical mechanics of that were almost none of them was used and it was actually just sort of a marketing specification.

So, my view is in this market, people don't fall for simple numbers anymore. They look for user experiences and Pixel certainly has a brand that's known for having an absolutely terrific camera experience.

The Pixel phone is one of most leaked smartphones. You even tweeted details about its built-in radar in advance. Others go to great lengths to try to keep details of their devices under wraps until launch day. Presumably you don't think that matters?

We definitely wanted to take a bit of a different approach in how we launch and reveal elements of the products. Several months ago, we started to disclose a little bit about how the product looked and some of the core technologies. We wanted to make sure people started to get excited about it and understood a little bit about it.

Of course, there are other leaks we really would prefer did not happen. And unfortunately that shows a little bit of our adolescence in that we have to make sure we're reducing the amount of unintentional information disclosed.

At some level, we're at least happy people care and desire this information. But we do want to try to reduce leaks in the future.

There's been controversy over facial-recognition tests carried out on the phone's behalf. To make sure it worked better with dark skin tones, there's been reports a contractor targeted homeless people offering them $5 (£4) but didn't property explain what was going on. Can you address that?

It was very important for us to make sure the face unlock system works for all different kinds of people, genders, races, et cetera.

And as a consequence, we wanted to make sure we were able to get a large number of data points that allowed us to perfect this model in a fair way. So, we went out and did a lot of research in this area.

It's come to our attention there may be some methods that were not approved, not how we would do business. So, we're investigating that. We would never find that acceptable. And so we've suspended any data collection until this is straightened out.

Just to be clear about what you think is unacceptable. Was it the targeting of homeless people? Was it not explaining exactly what people were testing? Or what?

All of those allegations would be different than what we would find acceptable.

But do you still plan to retain the data collected in this way for 18 months?

I don't know that we've discussed the length of time that we're holding data. But there have been no changes to the programme with respect to data retention.

[Note: The Verge reported being briefed about the 18-month limit in July].
But some people are going to think if the data wasn't collected with proper consent, surely you should delete it and start again.

This is all under investigation. So, I just want to be clear we do not know the full facts of what has happened.

But if the investigation concludes people didn't know what they were consenting to, are you going to delete?

The best approach here would be to discuss it once we've actually looked into the facts and understood what has happened.

There's a lot of concern about facial recognition. You're selling camera-enabled devices that sit in people's living rooms, bedrooms, and on their front doors that use the technology. Do you accept reports about what happened with the Pixel tests help undermine confidence in Google and other big technology companies' use of facial recognition data?

There's a distinction between what's being used to train a model for face unlock and facial recognition. There are specific use cases for these different technologies and it's very important to examine each one and determine if they're being used in a way appropriate for local laws and regulations.

It is definitely important around the world for what is societally acceptable to be clearly defined in collaboration between tech companies and governments. We want to take a very cautious and thoughtful approach to these technologies.

They are very important to debate and discuss and then together we have to clarify exactly what to do.

When Amazon recently unveiled its rival Ring smart cameras many expected them to add facial recognition but it decided not to. Do you think we need politicians to act quickly to set standards because there's a growing crisis of confidence?

It would be great for regulation to be clarified quickly.

The approach we're taking is to try to keep all of this information on devices as much as possible and always keep it private and secure and encrypted.

There's certainly a key responsibility to make sure the user's information is protected.

But everyone would benefit from clarity of standards and regulation. It is a challenging space to navigate. And it's very important it's thoughtfully navigated.

AI Disclaimer: An advanced artificial intelligence (AI) system generated the content of this page on its own. This innovative technology conducts extensive research from a variety of reliable sources, performs rigorous fact-checking and verification, cleans up and balances biased or manipulated content, and presents a minimal factual summary that is just enough yet essential for you to function as an informed and educated citizen. Please keep in mind, however, that this system is an evolving technology, and as a result, the article may contain accidental inaccuracies or errors. We urge you to help us improve our site by reporting any inaccuracies you find using the "Contact Us" link at the bottom of this page. Your helpful feedback helps us improve our system and deliver more precise content. When you find an article of interest here, please look for the full and extensive coverage of this topic in traditional news sources, as they are written by professional journalists that we try to support, not replace. We appreciate your understanding and assistance.
Newsletter

Related Articles

0:00
0:00
Close
Russia’s A7 Builds a State-Linked Payments Network Beyond Western Sanctions
AI’s Next Bottleneck Is Power, Not Just Nvidia Chips
Meta Raises AI Spending Target to as Much as $145bn Despite Pressure Over Returns
Danube Drought Exposes Nazi Wrecks and Pushes Central Europe’s Power System to the Brink
Joe Biden’s Cancer Has Spread Beyond His Bones, Hunter Biden Says
Why 2027 Could Be a Strong Year for Stocks—and Why the Forecast Is Fragile
Why Markets May Look Quiet in August After Big Tech Earnings
UK Drought Cuts Harvests and Raises Food-Security Fears
UFO: Pentagon Releases Video of Unidentified Object Tracked Over Middle East
Ukraine Tells Senate Republicans Its Drone War Offers a Blueprint for America
Weight-Loss Drug Boom Tests the Limits of Prescription Advertising Rules
Senate Scrutinises AI-Driven Personalised Pricing
Spain Seeks Mainland Transfers for 1,100 Children Stranded in Ceuta
Spain and Morocco Trade Blame After 72,000 Migrants Enter Ceuta
AI Is Remaking the US Economy, From GDP Growth to iPhone Prices
Europe’s Heat and Drought Are Now Disrupting Power, Shipping and Tourism
Europe’s Drying Rivers Trigger Power Cuts, Factory Shutdowns and Wildfire Emergencies
Record-Low Danube Forces Nuclear Cuts and Emergency Power Curbs
Danube Drought Forces Hungary’s Paks Nuclear Plant Into Full Shutdown
Ceuta Death Toll Rises as Spain and Europe Clash Over Border Response
Valued at $109 Million: F-35B Fighter Jet Crashes in Southern California
Record-Low Danube Exposes Probable Mammoth Remains in Bulgaria
US Says It Has Carried Out Heavy Strikes on Iran After Attempted Attacks on Its Forces
The AI User Nightmare: Private Claude Conversations Leaked to the Internet
Over 24 Hours in the Air: Qantas Airbus Completes Record-Breaking Test Flight
Massive Wildfires Ravage Southern Europe: Fatalities in Greece and Evacuations Across France, Spain, and Turkey
Nvidia Reportedly Takes Vast Texas Data-Centre Lease to Underwrite AI Expansion
FIFA’s Private-Investment Plan for World Cup Rights Draws European Revolt
Apple Briefly Crosses Five Trillion Dollar Valuation as Investors Retreat From AI Bets
Fresh Heatwave Threatens to Rekindle France’s Historic Wildfire Crisis
Following OpenAI's Cyberattack: 'Most Companies Still Do Not Understand What Is Coming'
OpenAI Sued After ChatGPT Allegedly Discouraged Emergency Care Before Near-Fatal Embolism
Miliband Sets Climate and International Law at Centre of UK Diplomacy
Czech Central Bank Governor Rejects Early Euro Entry and Rate-Cut Pressure
Trump Readies New Tariffs as Temporary Global Levy Nears Expiry
Vivienne Westwood Casts Cicciolina, 74, in Its New Autumn Campaign
Dejavu: Germany’s Military Expansion Reshapes Europe’s Strategic Balance With France
Morgan Stanley Builds a Wall Street Lead in AI Infrastructure Finance
High Prices Push Coffee Drinkers Toward Whole Beans and Home Brewing
Trump Draws Boos and Podium Scrutiny at Spain’s World Cup Triumph
Brilliant move: Péter Magyar Moves to Nominate Chess Grandmaster Judit Polgár as Hungary’s President
Spain Defeats Argentina in Extra Time to Win Second World Cup
Current AI Seeks to Build an Open Global AI Infrastructure Outside Big Tech Control
Germany’s Economic Malaise Reopens the Sunday Shopping Debate
Proposed U.S.-Saudi Nuclear Pact Could Permit Limited Uranium Enrichment Under International Safeguards
Netherlands Declares Water Shortage Emergency After Drought Pushes Rivers to Historic Lows
Why Kentucky Fried Chicken Became KFC—and Why the False Explanations Persist
Ukrainian Drones Strike Wildberries Warehouses Deep Inside Russia
Reported CIA Mission Helped Clear the UAE’s Path to Advanced US AI Chips
Artificial Intelligence Capital Fuels Markets While Governments and Regulators Face Mounting Strategic Tests
×