Budapest Post

Cum Deo pro Patria et Libertate
Budapest, Europe and world news

Flight cancellations: what are your rights, from refunds to missed work?

Flight cancellations: what are your rights, from refunds to missed work?

Your rights if you are one of the thousands of people caught up in recent travel chaos

Thousands of Britons are stuck abroad after about 200 flights were cancelled over the weekend, including 80 by easyJet on Sunday. But what are your rights if you are one of those affected?

What if I have to stay the night?


If your return journey is cancelled you should contact the airline to find the next available flight. You have the right to choose between being refunded or rerouted on a new flight, either with the same airline or a different carrier.

The airline is supposed to give you the chance to fly home on the same day, but if the departure is on a later date the carrier should help you find accommodation and cover the cost. It should also pay for expenses such as food, drinks and hotel transfers.

Am I entitled to any other compensation?


You can claim compensation if the flight was cancelled fewer than 14 days before departure. How much depends on the type of flight, on whether you take a refund or have the airline arrange a return trip, and on how much later your new departure and arrival are than your original plan.

You can get up to £220 for flights of less than 1,500km, up to £350 for journeys between 1,500km and 3,500km and a maximum of £520 for long-haul flights above 3,500km, according to Citizens Advice. Contact your airline for the full rules and to make a claim.

Jan-Frederik Arnold, the chief executive of Flightright, said: “You are entitled to compensation independently of the refund and hotel and dinner and so on. Airlines sometimes try to only accept one or the other because consumers don’t know their rights.”

If you are forced to buy a new flight with a rival carrier, you can claim the cost of the replacement ticket. If your original flight was more expensive, however, you would be better off requesting a full refund.

What if the airline doesn’t offer to pay?


If there is nobody to discuss compensation with – for example, if there is no one at the desk at the airport – you can make a claim later. Keep receipts for all the extra expenses you incur, including accommodation, food, drink and hotel transfers.

According to the Civil Aviation Authority, airlines are unlikely to reimburse you for luxury hotels or alcohol, so keep your spending to a reasonable limit.

What if my flight was part of a package holiday?


In this case, your accommodation, food and transfer costs should be covered by the tour operator rather than the airline. Get in touch with the company as soon as possible. If you can’t contact them you should keep a record of additional costs to claim a refund.

What if I’m due to return to work?


Let your employer know as soon as possible if flight cancellations mean you will be unable to make it to your next shift. You may be able to take an extra day of annual leave or work remotely to avoid missing out on pay.

Shazia Shah, an employment lawyer at Irwin Mitchell, says: “Those that have access to the work systems might be able to work from abroad but care is required to ensure no rules are breached, for example, in terms of tax or social security.

“Another option is to negotiate a compromise such as unpaid leave, or asking to make up the time later in order to not lose any pay.”

AI Disclaimer: An advanced artificial intelligence (AI) system generated the content of this page on its own. This innovative technology conducts extensive research from a variety of reliable sources, performs rigorous fact-checking and verification, cleans up and balances biased or manipulated content, and presents a minimal factual summary that is just enough yet essential for you to function as an informed and educated citizen. Please keep in mind, however, that this system is an evolving technology, and as a result, the article may contain accidental inaccuracies or errors. We urge you to help us improve our site by reporting any inaccuracies you find using the "Contact Us" link at the bottom of this page. Your helpful feedback helps us improve our system and deliver more precise content. When you find an article of interest here, please look for the full and extensive coverage of this topic in traditional news sources, as they are written by professional journalists that we try to support, not replace. We appreciate your understanding and assistance.
Newsletter

Related Articles

0:00
0:00
Close
Miliband Sets Climate and International Law at Centre of UK Diplomacy
Czech Central Bank Governor Rejects Early Euro Entry and Rate-Cut Pressure
Trump Readies New Tariffs as Temporary Global Levy Nears Expiry
Vivienne Westwood Casts Cicciolina, 74, in Its New Autumn Campaign
Dejavu: Germany’s Military Expansion Reshapes Europe’s Strategic Balance With France
Morgan Stanley Builds a Wall Street Lead in AI Infrastructure Finance
High Prices Push Coffee Drinkers Toward Whole Beans and Home Brewing
Trump Draws Boos and Podium Scrutiny at Spain’s World Cup Triumph
Brilliant move: Péter Magyar Moves to Nominate Chess Grandmaster Judit Polgár as Hungary’s President
Spain Defeats Argentina in Extra Time to Win Second World Cup
Current AI Seeks to Build an Open Global AI Infrastructure Outside Big Tech Control
Germany’s Economic Malaise Reopens the Sunday Shopping Debate
Proposed U.S.-Saudi Nuclear Pact Could Permit Limited Uranium Enrichment Under International Safeguards
Netherlands Declares Water Shortage Emergency After Drought Pushes Rivers to Historic Lows
Why Kentucky Fried Chicken Became KFC—and Why the False Explanations Persist
Ukrainian Drones Strike Wildberries Warehouses Deep Inside Russia
Reported CIA Mission Helped Clear the UAE’s Path to Advanced US AI Chips
Artificial Intelligence Capital Fuels Markets While Governments and Regulators Face Mounting Strategic Tests
China’s Moonshot’s Kimi K3 Narrows the Gap With Anthropic Through Scale, Openness and Lower Cost
The Ledger Will Not Trust on Faith
Trump Administration Pressures Banks to Restrict Financial Access for Undocumented Immigrants
Passenger Bound for Germany Refused to Sit Beside a Woman on a Plane — Then Slapped a Flight Attendant
Ukraine’s Leadership Rift Spills Into the Streets as Protesters Target Army Chief
Ukrainian Drone Barrage Kills Eight and Strikes Russian Logistics Network
The Ten World Cup Finals That Defined Football History
Smartphones Are Getting More Expensive, Sales Are Collapsing, and Even Apple Admits: "Prices Will Rise"
The Monaco Bombing Has Become a Test of Ukraine’s Intelligence Accountability
Leadership Change and Strategic Rivalry Redraw the Political Map
The AI Race Enters Its Infrastructure Era
Britain Nationalises British Steel to Protect Scunthorpe Production and Strategic Supply
French National Assembly Overrides Senate to Pass Historic Assisted-Dying Legislation
Spanish Prime Minister's Wife Ordered to Stand Trial as Corruption Probes Encircle Governing Party
Zelensky Faces Kyiv Protests Over Ousting of Dynamic Ukrainian Defense Minister
Thomas Tuchel Faces Fierce Backlash After Tactical Retreat Costs England World Cup Final Berth
A Quiet Bastille Day: France Grapples with World Cup Heartbreak and Leftover Fireworks
Spain in Ecstasy: "We Feel Unbeatable, We Taught the Whole World a Lesson"
Spain and UK Dismantle Gibraltar Border Following Landmark Schengen Integration Treaty
Hungary's "Puppet" President to Be Ousted, Orbán Fumes: "Democracy Is Dead"
Forget Tinder: The Surprising Platform Where People Find Love
Harvard Astrophysicist to Lead U.S. Scientific Advisory on Unidentified Aerial Phenomena
Emergency Sirens Activated Across Bahrain as Interior Ministry Issues Shelter Directives
World Cup Visitors Turn American Big-Box Stores Into Souvenir Stops
Netflix Weighs Always-On Channels, Bundles and Short-Form Video
Passenger Is Pulled Partly Outside Ryanair Jet After Window Fails Mid-Flight
The AI Invoice Shock: Layoffs Didn't Save Managers Money — They Cost Them More
Concern: Sexually Transmitted Bacterium Among Men Develops Antibiotic Resistance
Passenger Partially Pulled Out of Ryanair Jet After Cabin Window Fails Mid-Flight
Severe Heatwave Drives Dangerous Ground-Level Ozone Pollution Across Two Thirds of European Union
The Physical and Electronic Barriers Disrupting Domestic Wireless Networks
France and Morocco Open World Cup Quarter-Finals as Collina Defends Refereeing
×