Budapest Post

Cum Deo pro Patria et Libertate
Budapest, Europe and world news

Why Amazon, Google and Apple want to record you

Amazon automatically records you whether you like it or not, with Apple it's opt-in. Google records audio and keystrokes

Every person who brings a new Echo speaker from Amazon into their home gets automatically recorded every time they utter the "Alexa" wake word.

That is, unless they mute the microphone on the device itself. Or diligently go to the Alexa smartphone app, to manually delete the recordings.

Amazon could offer the option of not recording us, but it doesn't. And it will tell you every way but Tuesday how important the recordings are to "improve" the Alexa experience.

Which got us wondering: Why is this really such a big deal to Amazon, Google and Apple, and why do the companies make it so hard to stop them from monitoring us?

Let's begin with Amazon, which seems to do everything in its power to stop you from deleting the recordings via the Alexa smartphone app in the privacy section. "Voice recordings are used to improve the accuracy of your interactions with Alexa," the company says. "Deleting voice recordings associated with your account may degrade your experience."

Amazon does offer two very minor voice commands to erase the audio, by saying, "Alexa, delete what I just said," or "Delete everything I said today," but Amazon will still have transcripts from at least three months of your recordings unless you go in and manually get rid of them.

Once you do that, Amazon urges you to reconsider. "Deleting your voice recordings may degrade your experience....are you sure you want to proceed?" Amazon gives you the option of automatic deletion, but only for every three months or 18 months.

"We don’t keep data for data's sake," Amazon senior Vice President Dave Limp told USA TODAY in September. "We‘re very convicted that by keeping this data...it improves the service materially."

At Google, whose Google Assistant goes beyond the Home speaker line to be an integral part of the Android smartphone platform and a feature on many devices from the Nest thermostat to Lenovo smart displays, the recordings go way beyond just using the "Hey, Google" wake word.

Google manually tracks every search you make, via your typewritten keyboard clicks, as well as every word uttered into many Google apps and even Google.com for voice commands.

So when we opened the Google Assistant app on the iPhone this week, and said, "We are told that Google only records you if you first use the wake word. Then how to explain this, huh?" every word was recorded and stored. We played it back and listened.

And continued on the Google app on an Android Pixel phone and Google.com on an Apple MacBook Pro. The results didn't change. We were recorded every time.

Like Amazon, Google invites you to delete your recordings and keystrokes manually, or automatically every 3 or 18 months.

Google advises why it wants to record you. "The activity that you keep can improve your experience anywhere you use your Google Account," the company says. "What you search, read and watch can work together to help you get things done faster, discover new content and pick up where you left off."

It says the audio and voice tracking is "opt in" only, but it uses strong persuasive wording to convince you to give it the OK because otherwise, your experience will be "limited," according to Google.

Uh-oh!:Google really is listening and recording on apps

Really::This simple trick stops Google, Amazon and Facebook from listening to you all the time

To opt out, go to Google's settings (icon on the top right of your browser), go to Data and Personalization and Web and App Activity, and make sure that "Include Voice and Audio Recordings," is unchecked.

The bad news: Even unchecked, your previous recordings are still stored on Google servers. You'll need to go in and delete them manually.

Apple uses its alternative stance on privacy as a marketing tool. It doesn't urge you not to delete the recordings, like Amazon. In fact, it doesn't even automatically record your interactions with Siri. The company says you need to volunteer.

"Users can opt in to help Siri improve by learning from audio samples of their requests," Apple says.

Unlike its rivals, Apple will make you work to volunteer. Within the general Settings, under Analytics and Improvements, Apple offers the ability to "help improve Siri and Dictation by allowing Apple to store and review audio of your Siri and dictation interactions," by clicking the feature on. By default, it's turned off.

But opting in, the users may be monitored. "A small sample of audio from Siri requests may be reviewed by Apple employees to measure how well Siri was responding and to improve its reliability," Apple says. "For example, did the user intend to wake Siri? Did Siri hear the request accurately? And did Siri respond appropriately to the request?"

Bret Kinsella, the editor of the Voicebot.ai website, says the companies are justified in recording us and playing back the tapes.

"They need to see where the errors occur, and the only way to do that is with real people," he says. "They could use panels instead, but it's not the same as a real-life experience."

What would Alexa be like if Amazon didn't record us?

"Alexa would be very good at understanding common speech patterns of professionals who live in (Amazon's headquarters) Seattle," he says. "And that's about it."


In other tech news this week

CES starts Sunday. Flying cars, sex toys, 8K TV, even Ivanka Trump. That's some of what to expect from the tech industry's annual pilgrimage to the desert. CES, the mammoth tech trade show organized by the Consumer Technology Association, will draw some 170,000 people from around the world to Las Vegas to launch products and services – but also to make deals and schmooze with one another.

New Year's inventory: It's not too late to get serious about those New Year's tech resolutions – like beefing up your passwords and getting a password manager to keep track of them.

TV snooping: We talked about Google, Amazon and Apple's monitoring of you on smartphones and the Web. TV manufacturers are notorious for doing this as well, part of the deal with the devil you make when you buy a super low-cost TV. How to disable them? We have some ideas.

AI Disclaimer: An advanced artificial intelligence (AI) system generated the content of this page on its own. This innovative technology conducts extensive research from a variety of reliable sources, performs rigorous fact-checking and verification, cleans up and balances biased or manipulated content, and presents a minimal factual summary that is just enough yet essential for you to function as an informed and educated citizen. Please keep in mind, however, that this system is an evolving technology, and as a result, the article may contain accidental inaccuracies or errors. We urge you to help us improve our site by reporting any inaccuracies you find using the "Contact Us" link at the bottom of this page. Your helpful feedback helps us improve our system and deliver more precise content. When you find an article of interest here, please look for the full and extensive coverage of this topic in traditional news sources, as they are written by professional journalists that we try to support, not replace. We appreciate your understanding and assistance.
Newsletter

Related Articles

0:00
0:00
Close
Satirical Sketch Sparks Political Spouse Feud in South Korea
Indonesia Quarry Collapse Leaves Multiple Dead and Missing
South Korean Election Video Pulled Amid Misogyny Outcry
Asian Economies Shift Away from US Dollar Amid Trade Tensions
Netflix Investigates Allegations of On-Set Mistreatment in K-Drama Production
US Defence Chief Reaffirms Strong Ties with Singapore Amid Regional Tensions
Vietnam Faces Strategic Dilemma Over China's Mekong River Projects
Malaysia's First AI Preacher Sparks Debate on Islamic Principles
Meta and Anduril Collaborate on AI-Driven Military Augmented Reality Systems
Russia's Fossil Fuel Revenues Approach €900 Billion Since Ukraine Invasion
Alcohol Industry Faces Increased Scrutiny Amid Health Concerns
U.S. Goods Imports Plunge Nearly 20% Amid Tariff Disruptions
Italy Faces Population Decline Amid Youth Emigration
Trump Accuses China of Violating Trade Agreement
OpenAI Faces Competition from Cheaper AI Rivals
Foreign Tax Provision in U.S. Budget Bill Alarms Investors
Russia Accuses Serbia of Supplying Arms to Ukraine
Gerry Adams Wins Libel Case Against BBC
EU Central Bank Pushes to Replace US Dollar with Euro as World’s Main Currency
U.S. Health Secretary Ends Select COVID-19 Vaccine Recommendations
Trump Warns Putin Is 'Playing with Fire' Amid Escalating Ukraine Conflict
India and Pakistan Engage Trump-Linked Lobbyists to Influence U.S. Policy
U.S. Halts New Student Visa Interviews Amid Enhanced Security Measures
Trump Administration Cancels $100 Million in Federal Contracts with Harvard
SpaceX Starship Test Flight Ends in Failure, Mars Mission Timeline Uncertain
King Charles Affirms Canadian Sovereignty Amid U.S. Statehood Pressure
EU Majority Demands Hungary Reverse Anti-LGBTQ+ Laws
Top Hotel Picks for 2025 Stays in Budapest Revealed
Iron Maiden Unveils 2025 Tour Setlist in Budapest
Chinese Film Week Opens in Budapest to Promote Cultural Exchange
Budapest Airport Launches Direct Flights to Shymkent
Von der Leyen Denies Urging EU Officials to Skip Budapest Pride
Alcaraz and Sinner Advance with Convincing Wins at Roland Garros
EU Ministers Lack Consensus on Sanctioning Hungary Over Rule of Law
EU Nations Urge Action Against Hungary's Pride Parade Ban
Putin's Helicopter Reportedly Targeted by Ukrainian Drones
U.S. Considers Withdrawing Troops from Europe
Russia Deploys Motorbike Squads in Ukraine Conflict
Critics Accuse European Court of Human Rights of Overreach
Spain Proposes 100% Tax on Non-EU Holiday Home Purchases
German Intelligence Labels AfD as Far-Right Extremist
Geert Wilders Threatens Dutch Coalition Over Migration Policy
Hungary Faces Multiple Challenges Amid EU Tensions and Political Shifts
Denmark Increases Retirement Age to 70, Setting a European Precedent
Any trade deal with US must be based on respect not threats', says EU commissioner
UK Leads in Remote Work Adoption, Averaging 1.8 Days a Week
Thirteen Killed in Russian Attacks Across Ukraine
High-Profile Incidents and Political Developments Dominate Global News
Netanyahu Accuses Western Leaders of 'Emboldening Hamas'
Ukraine and Russia Conduct Largest Prisoner Exchange of the War
×