Budapest Post

Cum Deo pro Patria et Libertate
Budapest, Europe and world news

Leaked documents reveal Amazon managers’ process to review employees' worth to the company and pay

Leaked documents reveal Amazon managers’ process to review employees' worth to the company and pay

A leaked trove of documents highlighting what metrics managers at Amazon prioritize to evaluate performance and changes in compensation might shed light on the company’s controversial performance review process.

Internal manuals show that Amazon managers are instructed to gauge employees based on two key factors, Insider reported this week after viewing the documents.

Amazon bosses combine two main metrics in determining an employee’s final review, or their “overall value” to the company: their performance score and the potential they have exhibited.

The process is known as Forte, and is highly relevant to Amazon employees, as their “overall value” is what ultimately determines any change in compensation they receive after the review.

Amazon did not reply to Fortune’s request for comment on the review process.

Determining an Amazon employee’s ‘overall value’


First, Amazon managers are instructed to determine how employees have held up the company’s principles, and how this reflects their particular strengths. This is done in a number of ways, including their accomplishments, feedback from colleagues, and, for the first time, self-evaluations.

Self-evaluations, and an assessment of an employee’s own accomplishments relative to their objectives, were introduced earlier this year after employees complained about managers having too much influence in the review process.

These qualities are then used to measure against an employee’s accomplishments, and how they achieved them. This rating is used to decide the employee’s performance score, which combines evaluations of what their accomplishments have been and the manner in which they reached them.

This performance result is ranked on a scale from one to seven, then combined with an evaluation of an employee’s potential—ranked on a scale from one to four—to finalize a review in a score defining the worker’s worth to the company, or “overall value.”

An employee’s performance score can be low if he or she demonstrates “questionable judgment,” creates “overly complex or simplistic solutions” to problems, does not “share knowledge” and is “dismissing other viewpoints,” or “argues too much and does not speak up enough.”

Factors that can boost an employee’s score include being reactive to customer needs, acting as a mentor, providing new ideas in discussions, and exhibiting a strong and adaptable work ethic.

Amazon’s controversial review record


Amazon’s new performance review instructions manual came out after the last one was received with heaps of controversy.

Last year’s documents, which were also reviewed by Insider, included a tiered ranking metric for employees, who would fall into one of five tiers.

But the process had evidence of a stack ranking system, Insider reported, which required a “certain percentage” of employees to rank in each tier, sometimes forcing evaluators to give adequate employees lower scores to place them in a tier that had not yet filled its quota, which could change their compensation changes, an Amazon employee told Insider.

Unlike last year’s document, the latest manual did not include any required quotas for separate tiers. In statements to reporters last year, Amazon denied using a stack ranking system.

Amazon’s performance review process also came under fire last year when an investigation by Vox found evidence of racial bias in the company’s hiring and promotion practices, as well as its review and rating systems.

Later in the year, Amazon released a statement promising it would be investigating any “statistically significant demographic differences” in both its performance rating system and the company’s attrition rate.

AI Disclaimer: An advanced artificial intelligence (AI) system generated the content of this page on its own. This innovative technology conducts extensive research from a variety of reliable sources, performs rigorous fact-checking and verification, cleans up and balances biased or manipulated content, and presents a minimal factual summary that is just enough yet essential for you to function as an informed and educated citizen. Please keep in mind, however, that this system is an evolving technology, and as a result, the article may contain accidental inaccuracies or errors. We urge you to help us improve our site by reporting any inaccuracies you find using the "Contact Us" link at the bottom of this page. Your helpful feedback helps us improve our system and deliver more precise content. When you find an article of interest here, please look for the full and extensive coverage of this topic in traditional news sources, as they are written by professional journalists that we try to support, not replace. We appreciate your understanding and assistance.
Newsletter

Related Articles

0:00
0:00
Close
Hungarian Prime Minister Viktor Orbán stated that Hungary will not adopt the euro because the European Union is falling apart.
Mayor in western Germany in intensive care after stabbing
Australian government pays Deloitte nearly half a million dollars for a report built on fabricated quotes, fake citations, and AI-generated nonsense.
BYD’s UK Sales Soar Nearly Nine-Fold, Making Britain Its Biggest Market Outside China
Latvia to Bar Tourist and Occasional Buses to Russia and Belarus Until 2026
Wave of Complaints Against Apple Over iPhone 17 Pro’s Scratch Sensitivity
Munich Airport Reopens After Second Drone Shutdown
Pro Europe and Anti-War Babiš Poised to Return to Power After Czech Parliamentary Vote
Sean ‘Diddy’ Combs Sentenced to Fifty Months in Prison Following Prostitution Conviction
Altman Says GPT-5 Already Outpaces Him, Warns AI Could Automate 40% of Work
Russian Research Vessel 'Yantar' Tracked Mapping Europe’s Subsea Cables, Raising Security Alarms
Global Cruise Industry Posts Dramatic Comeback with 34.6 Million Passengers in 2024
U.S. Demands Brussels Scrutinize Digital Rules to Prevent Bias Against American Tech
Private Equity’s Fundraising Surge Triggers Concern of European Market Shake-Out
Tokyo’s Jimbōchō Named World’s Coolest Neighbourhood for 2025
European Officials Fear Trump May Shift Blame for Ukraine War onto EU
The Personality Rights Challenge in India’s AI Era
Italy Considers Freezing Retirement Age at 67 to Avert Scheduled Hike
Italian City to Impose Tax on Visiting Dogs Starting in 2026
Study Finds No Safe Level of Alcohol for Dementia Risk
Trump Says Ukraine Can Fully Restore Borders with NATO Backing
Europe Signals Stronger Support for Taiwan at Major Taipei Defence Show
Germany Weighs Excluding France from Key European Fighter Jet Programme
Cyberattack Disrupts Check-in and Boarding Systems at Major European Airports
Björn Borg Breaks Silence: Memoir Reveals Addiction, Shame and Cancer Battle
When Extremism Hijacks Idealism: How the Baader-Meinhof Gang Emerged and Fell
JWST Data Brings TRAPPIST-1e Closer to Earth-Like Habitability
Trump Orders $100,000 Fee on H-1B Visas and Launches ‘Gold Card’ Immigration Pathway
France’s Looming Budget Crisis and Political Fracture Raise Fears of Becoming Europe’s “Sick Man”
Three Russian MiG-31 Jets Breach Estonian Airspace in ‘Unprecedentedly Brazen’ NATO Incident
European manufacturers against ban on polluting cars: "The industry may collapse"
Turkish car manufacturer Togg Enters German Market with 5-Star Electric Sedan and SUV to Challenge European EV Brands
Christian Brueckner Released from German Prison after Serving Unrelated Sentence
World’s Longest Direct Flight China Eastern to Launch 29-Hour Shanghai–Buenos Aires Direct Flight via Auckland in December
New OpenAI Study Finds Majority of ChatGPT Use Is Personal, Not Professional
The conservative right spreads westward: a huge achievement for 'Alternative for Germany' in local elections
Pope Leo Warns of Societal Crisis Over Mega-CEO Pay, Citing Tesla’s Proposed Trillion-Dollar Package
Poland Green-Lights NATO Deployment in Response to Major Russian Drone Incursion
U.S. and China Agree on Framework to Shift TikTok to American Ownership
Le Pen Tightens the Pressure on Macron as France Edges Toward Political Breakdown
Czech Republic signs €1.34 billion contract for Leopard 2A8 main battle tanks with delivery from 2028
Penske Media Sues Google Over “AI Overviews,” Claiming It Uses Journalism Without Consent and Destroys Traffic
Indian Student Engineers Propose “Project REBIRTH” to Protect Aircraft from Crashes Using AI, Airbags and Smart Materials
One in Three Europeans Now Uses TikTok, According to the Chinese Tech Giant
Could AI Nursing Robots Help Healthcare Staffing Shortages?
NATO Deploys ‘Eastern Sentry’ After Russian Drones Violate Polish Airspace
The New Life of Novak Djokovic
German police raid AfD lawmaker’s offices in inquiry over Chinese payments
Volkswagen launches aggressive strategy to fend off Chinese challenge in Europe’s EV market
France Erupts in Mass ‘Block Everything’ Protests on New PM’s First Day
×