Digital Citizenship Program Expands to Market Service Providers
New mobile application streamlines online administration for financial and utility service users.
The Digital Citizenship Program in Hungary has commenced the integration of market organizations, enabling a simplified process for opening bank accounts and ordering services through the Digital Citizen mobile application, as reported by the National Office for Digital Government.
Market organizations can join the program starting June 1. With the implementation of this service, customers will be able to access service providers' administrative platforms using the Digital Citizen mobile application, eliminating the need for separate registrations or personal data verification during administrative processes.
Previously, the Digital Citizen application allowed access to approximately 200 state administrative interfaces.
This year, ten utility providers, including MVM and several water utilities, have joined the program.
Soon, the process for online administration will become even more straightforward for organizations that participate in the service; users will be able to use the mobile application for tasks such as opening bank accounts and ordering utility and telecommunications services.
According to the announcement, users engaging in web-based administration will only need to scan a QR code with the Digital Citizen mobile application, while mobile administration will require a single tap to authorize the requested access.
This method allows users to verify their identity without the need to remember usernames and passwords.
It is important to note that while this service facilitates online administration, users must still carry their documents for any personal administration tasks.
The agency emphasized that the mobile application will only be available for personal administration as part of future developments.
In the upcoming period, additional service providers will continuously join the program.
Currently, 125 organizations, including financial, telecommunications, and utility providers, are undergoing the implementation and testing of the live system.
Market organizations can join the program starting June 1. With the implementation of this service, customers will be able to access service providers' administrative platforms using the Digital Citizen mobile application, eliminating the need for separate registrations or personal data verification during administrative processes.
Previously, the Digital Citizen application allowed access to approximately 200 state administrative interfaces.
This year, ten utility providers, including MVM and several water utilities, have joined the program.
Soon, the process for online administration will become even more straightforward for organizations that participate in the service; users will be able to use the mobile application for tasks such as opening bank accounts and ordering utility and telecommunications services.
According to the announcement, users engaging in web-based administration will only need to scan a QR code with the Digital Citizen mobile application, while mobile administration will require a single tap to authorize the requested access.
This method allows users to verify their identity without the need to remember usernames and passwords.
It is important to note that while this service facilitates online administration, users must still carry their documents for any personal administration tasks.
The agency emphasized that the mobile application will only be available for personal administration as part of future developments.
In the upcoming period, additional service providers will continuously join the program.
Currently, 125 organizations, including financial, telecommunications, and utility providers, are undergoing the implementation and testing of the live system.
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