Budapest Post

Cum Deo pro Patria et Libertate
Budapest, Europe and world news

As Clubhouse's popularity skyrockets, some observers are raising questions about the spread of misinformation

As Clubhouse's popularity skyrockets, some observers are raising questions about the spread of misinformation

As Clubhouse downloads doubled last month, tech experts started to voice concerns about how the audio app will be able to moderate content.

In a recent Clubhouse discussion about COVID-19 vaccines, a woman digitally raised her hand, entered the conversation, and spoke at length about how the virus could be treated more effectively with herbal and natural remedies than with vaccines.

She told dozens of listeners: "A pharmaceutical company is an industry, a business, just like anything else and everyone else, who is devoted specifically and exclusively to making sure their shareholders have profits, quarter over quarter. It is not about your health. It is not about your wellness."

Clubhouse, which launched as an invite-only app last March, has in recent weeks surged in popularity to become one of the world's most-downloaded iPhone apps. As of March 1, it had been downloaded about 11.4 million times, according to App Annie, a mobile data tracker. That was up from just 3.5 million a month earlier.

The company said in late February that it had more than 10 million active users each week.

As its growth skyrocketed this year, some technologists and academics began asking questions about how it moderates conversations. Outsiders were wondering about bots and the spread of misinformation — the same types of questions that have long been asked about Facebook, Twitter, and other social networks.

While vaccine discussions on Clubhouse may simply go against company guidelines — along with those from the Centers for Disease Control and Prevention — other conversations were more incendiary.

In one high-profile instance, a Twitter user shared a screenshot of a Clubhouse room called: "Were 6 million Jews really killed?"After users reported that room, the company said on Twitter: "This has no place on Clubhouse. Actions have been taken. We unequivocally condemn Anti-Semitism and all other forms of racism and hate speech."

But some observers questioned whether less inflammatory misinformation had slipped through the cracks.

"Thus far, the creators of the app have been less concerned with misinformation, and more so with the growing number of users on the platform," said Heinrich Long, a privacy expert at Restore Privacy.

By design, Clubhouse encourages users to explore, and jump in and out of discussions. At any given moment, there are hundreds or thousands of conversations in many different languages, making moderation a daunting task.

The company's been building a Trust & Safety team for the last year, growing its numbers alongside the platform. As of Saturday, it had two public job postings for that team on its website.

Clubhouse declined an interview request for this story, but a spokesperson sent a statement saying "racism, hate speech and abuse are prohibited on Clubhouse." Such speech would violate the company's guidelines and terms.

"The spreading or sharing of misinformation is strictly prohibited on Clubhouse. Clubhouse strongly encourages people to report any violations of our Terms of Service or Community Guidelines," the spokesperson said via email.

They added: "If it is determined that a violation has taken place, Clubhouse may warn, suspend, or remove the user from the platform, based on the severity of the violation."

Everything said on Clubhouse is recorded in the moment, according to the app's guidelines. While discussions are live, the company keeps that encrypted recording. But after a conversation ends, the recording is destroyed. The only time where a conversation would be saved longer was when a listener flagged it to the company.

That moderation model is similar to the one used by Reddit, which largely relies on crowdsourced moderation, said Paul Bischoff, a privacy advocate at Comparitech. Unlike text-based Reddit, however, there won't be a permanent record of every audio interaction on Clubhouse.

"That could lead to insulated echo chambers where misinformation is amplified without any outside viewpoints," Bischoff said. "The live-ness could prevent people from being able to report bad behavior on the app, but it could also stem the spread of misinformation beyond the app."

In the conversation about vaccines, for example, one user asked the woman touting herbal COVID-19 remedies if she could share her information, so listeners could reach out offline to learn more about why vaccines weren't the best solution for the coronavirus.

There's also a question of how bots or large groups of coordinated users could affect conversations on the app, said Sam Crowther, founder and chief executive at Kasada, a company that identifies bot activity.

Crowther said he's already seen some chatter on bot-related message boards about how Clubhouse could be exploited.

"One of the underlying truths with internet businesses is that if you build it, they'll make a bot to exploit it," Crowther said, adding, "Removing fake accounts after they're live is too late — companies need to take control and seize bad bots at registration."

The app encourages users to explore, and jump in and out of discussions.


So how can Clubhouse effectively moderate thousands of conversations between millions of users, many of whom are speaking local languages?

Like Facebook and other social networks, Clubhouse would do best with some form of artificial intelligence or voice pattern recognition system, said Stephen Hunnewell, executive director at the ADALA Project, a nonprofit that advocates for free speech around the world.

But, Hunnewell said, the real danger of audio conversations is that the content can't be unheard.

Take the conversation about curing COVID-19 with herbal remedies. Dozens of people listening to that conversation already digested the information. Even if the conversation was flagged in real time, Clubhouse couldn't guarantee that false information wasn't spread further by those who had already heard it.

"The real danger is in the cross-pollination that seed has planted within whatever audience heard it and their further amplification," Hunnewell said.

With a new platform like Clubhouse, which has scaled to millions of users in a short space of time, every new user counts, said Nir Kshetri, a professor at the University of North Carolina-Greensboro. That's why a young company like Clubhouse could choose to prioritize growth at all costs.

Kshetri compared Clubhouse to bigger competitors, like Microsoft, which runs LinkedIn. That company's been around for decades, and employs some 3,500 experts focused on cybercrime, artificial intelligence, and machine learning, he said.

For a small company like Clubhouse, it may take years to build similarly robust misinformation-tracking systems. In the end, it's more a decision for the management, he added.

"The question of whether social network sites should play the role of gatekeeper for the news and information their users consume is more philosophical than technological," Kshetri said.

Even now, some users are fighting back against what they see as misinformation on Clubhouse. In the chat about vaccines, where a woman spoke in favor of herbal remedies for COVID-19, a doctor was responding in real time to claims made in the room. A few times during the hourslong conversation, he popped in to express his opinions.

"I agree with some of what you're saying, but I don't agree with all of it," he said, before finally exiting the room.

AI Disclaimer: An advanced artificial intelligence (AI) system generated the content of this page on its own. This innovative technology conducts extensive research from a variety of reliable sources, performs rigorous fact-checking and verification, cleans up and balances biased or manipulated content, and presents a minimal factual summary that is just enough yet essential for you to function as an informed and educated citizen. Please keep in mind, however, that this system is an evolving technology, and as a result, the article may contain accidental inaccuracies or errors. We urge you to help us improve our site by reporting any inaccuracies you find using the "Contact Us" link at the bottom of this page. Your helpful feedback helps us improve our system and deliver more precise content. When you find an article of interest here, please look for the full and extensive coverage of this topic in traditional news sources, as they are written by professional journalists that we try to support, not replace. We appreciate your understanding and assistance.
Newsletter

Related Articles

0:00
0:00
Close
U.S. and Hungarian Officials Talk About Economic Collaboration and Sanctions Strategy
Technology Giants Activate Lobbying Campaigns Against Strict EU Regulations
Pope Francis Admitted to Hospital in Rome Amid Increasing Speculation on Succession
Zelensky Calls on World Leaders to Back Peace as Tensions Rise with Trump
UK Leader Keir Starmer Calls for US Security Guarantee in Ukraine Peace Deal
NATO Chief Urges Higher Defense Expenditure in Europe
The negotiation teams of Trump and Putin meet directly, establishing the groundwork for a significant advancement.
Rubio Touches Down in Riyadh Before Key U.S.-Russia Discussions
Students in Serbian universities Unite to Hold Coordinated Protests for Accountability.
US State Department Removes Taiwan Independence Statement from Website
Abolishing opposition won't protect Germany from Nazism—this is precisely what led Germany to become Nazi!
Transatlantic Gold Rush: Traders Shift Bullion in Response to Tariff Anxieties and Market Instability
Bill Ackman Backs Uber as the Company Shifts Towards Profitability
AI Titans Challenge Nvidia's Supremacy in Light of New Chip Innovations
US and Russian Officials to Meet in Saudi Arabia Over Ending Ukraine Conflict. Ukraine and European leaders – who profit from this war – excluded from the negotiations.
Macron Calls for Urgent Summit as Ukraine Conflict Business Model is Threatened
Trump’s Defense Secretary: Ukraine Won’t Join NATO or Regain Lost Territories
Zelensky Urges Europe to Bolster Its Military in Light of Uncertain US Backing
Chinese Zoo Confesses to Dyeing Donkeys to Look Like Zebras
Elon Musk is Sherlock Holmes - Movie Trailer Parody featuring Donald Trump's Detective
Trump's Greenland Suggestion Sparks Sovereignty Discussions Amid Historical Grievances
OpenAI Board Dismisses Elon Musk's Offer to Acquire the Company.
USAID Uncovered: American Taxpayer Funds Leveraged to Erode Democracy in Europe Until Trump Put a Stop to It.
JD Vance and Scholz Did Not Come Together at the Munich Security Conference.
EU Official Participates in Discussions in Washington Amid Trade Strains
Qatar Contemplates Reducing French Investments Due to PSG Chief Investigation
Germany's Green Agenda Encounters Ambiguity Before Elections
Trump Did Not Notify Germany's Scholz About His Ukraine Peace Proposal.
Munich Car Attack Escalates Migration Discourse Before German Elections
NATO Allies Split on Trump's Proposal for 5% Defense Spending Increase
European Parliament Advocates for Encrypted Messaging to Ensure Secure Communications
Trump's Defense Spending Goal Creates Division Among NATO Partners
French Prime Minister Bayrou Navigates a Challenging Path Amid Budget Preservation and Immigration Discourse
Steering Through the Updated Hierarchy at the European Commission
Parliamentarian Calls for Preservation of AI Liability Directive
Mark Rutte Calls on NATO Allies to Increase Defence Expenditures
Dresden Marks the 80th Anniversary of the World War II Bombing.
Global Community Pledges to Aid Syria's Political Transition
EU Allocates €200 Billion for AI Investments, Introduces €20 Billion Fund for Gigafactories
EU Recognizes Its Inability to Close the USAID Funding Shortfall Due to Stalled US Aid
Commission President von der Leyen Missing from Notre Dame Reopening Due to Last-Minute Cancellation
EU Officializes Disinformation Code for Online Platforms, Omitting X
EU Fails to Fully Implement Key Cybersecurity Directives
EU Under Fire for Simplification Discussions Regarding Corporate Sustainability Reporting
Shein Encountering Further Information Request from the EU During Ongoing Investigation
European Commission Initiates Investigation into Shein as It Aims at Chinese E-Commerce Regulations
German Officials Respond to U.S. Proposal for Peace Talks with Russia
Senate Approves Robert F. Kennedy Jr. as Secretary of Health and Human Services.
Trump and Putin Engage in Discussions on Ukraine Peace Negotiations Amid Worldwide Responses
Honda and Nissan End Merger Talks
×